Indian Banks to reemburse within 12 days for failed ATM transaction

The Reserve Bank of India asked banks to reimburse customers the amount wrongfully debited from their accounts in failed ATM transactions within 12 days of the customer complaint.


Failure to re-credit within 12 working days will require the bank to pay a compensation of Rs 100 per day and this will be credited on the same day when the bank pays back the debited amount for the failed ATM transaction, it said.

"It is mandatory for the banks to reimburse the customers, the amount wrongfully debited on account of failed ATM transactions, within a maximum period of 12 working days," the central bank said in a notification.

RBI said it has received a number of complaints regarding non-adherence of banks to the instructions and that different banks have put in place different cut-off limits for cash withdrawals for other bank customers.

The issuer bank, RBI said, is entitled to claim such compensation from the acquirer bank if delay is attributed to the latter.

Also, the ATM network operators will have to compensate the banks for any delay on their part.

The central bank instructed the banks to extend the scope of concurrent audit to cover cases of delay in reimbursing the customers for failed ATM transactions.

courtsey: www.ddinews.gov.in

Muslim Priests at Hindu temple in Kashmir

900 years old Shiva temple is situated on the banks of Lidder river in Kashmir. It has images of Ganesh, Parvati and Hanuman carved in stone. The temple also houses a natural spring. It was built by Raja JaiSuria, once it was a stop for pilgrims going on Amarnath yatra (pilgrimage). It was by a locan organisation of kashmiri pandits headed by Pandit Radha Krishen. After his migration out of the Kashmir Valley, the temple became property of the sate archeology department. While leaving Pandit gave charge of the temple to his friend Abdul Bhat and asked to keep the gates open. After his transfer away in 2004, Muhammad Abdullah and Ghulam Hassan are entrusted with the task of maintaining the temple. They claim to have kept the temple open in spite of threats from militants. They wish that pandits return to valley.